Trust: Do You Believe the Best in People?
Christopher Franklin
CEO Maslow
The Open Drawbridge: Your Personal Guide to the Trust Facet
Welcoming the World: An Introduction to Your Default Social Lens
Imagine a beautiful, historic castle nestled in a green valley, surrounded by a deep, protective moat. At the entrance stands a massive wooden drawbridge. In some castles, the default setting is to keep the drawbridge lowered, welcoming travelers, merchants, and neighbors inside, operating on the warm assumption that visitors are peaceful and friendly. In other castles, the default setting is to keep the bridge raised, carefully lowering it only after a visitor has fully proved their identity, intentions, and goodwill.
In the grand architecture of your mind, Trust is your internal drawbridge.
As you celebrate completing your recent Big Five personality test, you have unlocked a spectacular map to your unique psychological style. Nestled as the A1 facet under the cooperative, compassionate domain of Agreeableness (the "A" in the famous OCEAN acronym), the trust facet is the biological dial that controls your "propensity to trust" others.
Rather than a naive optimism or a blind vulnerability, your level of trust represents a fundamental neurobiological lens. It is the default expectation your brain holds regarding the fairness, honesty, and benevolence of human nature. Whether your results placed you at the peak of the open gateway, nestled you in the balanced middle, or aligned you with the highly independent, vigilant protector, your style of connection is a brilliant biological asset. Let’s open the gates to your brain's social drawbridge and discover how you are wired to connect!
Deconstructing Your Moat: What Does Your Score Mean?
To help you understand your results in detail, personality psychologists look at Agreeableness as a rich tree with six distinct branches. Because we often use the word "trust" loosely, it is incredibly helpful to see exactly where your A1 facet sits on the map:
Facet of Agreeableness
Core Psychological Focus
How It Pairs With Trust
A1: Trust
Your default belief that others are honest, fair, and well-intentioned.
The foundational expectation of safety that lets the drawbridge down.
A2: Straightforwardness
Your preference for absolute sincerity, candor, and lack of pretense.
Highly honest people expect others to be honest in return, reinforcing mutual trust.
A3: Altruism
Your intrinsic joy in helping, supporting, and welcoming others.
Caring for others is easier when you trust that they appreciate your benevolence.
A4: Compliance
Your typical response to conflict, preference for cooperation.
compromise is natural when you trust that the other party is negotiating in good faith.
A5: Modesty
Your natural humility and lack of self-promotion.
Humility builds cooperative bonds, reducing the social threat that triggers distrust.
A6: Tender-Mindedness
Your emotional sensitivity, empathy, and compassion.
Empathy allows you to understand the struggles of others, fostering mutual trust.
High Trust vs. Low Trust: Two Different Pathways of Wisdom
Our society often treats trusting others as an automatic virtue, but evolutionary psychologists know that both ends of the trust continuum are highly adaptive, brilliant survival strategies:
- High Trust (The Welcoming Bridge): High scorers operate on a warm default expectation that most people are fair, honest, and have good intentions. They give others the benefit of the doubt effortlessly, lower the social friction around them, and build large, highly cooperative networks.
- Low Trust (The Vigilant Protector): Low scorers are not "unkind" or "immoral." Instead, their default setting is more guarded, cautious, and realistic. They view others as potentially selfish, devious, or dangerous until proven otherwise. This vigilant lens serves as a powerful protective shield, keeping them safe from deception, exploitation, and bad investments.
Dampening the Alarms: The Neuroscience of Social Risk
One of the most thrilling revelations from modern neuroscience is that your level of trust is anchored directly in your brain’s emotional circuitry and neurochemical systems.
THE TRUST COMMAND SYSTEM
│
┌─────────────────────────┴─────────────────────────┐
▼ ▼
HIGH OXYTOCIN RECEPTIVITY LOW OXYTOCIN RECEPTIVITY
(High Trust Facet) (Low Trust Facet)
│ │
▼ ▼
• Amygdala threat alarms are dampened • Amygdala threat alarms remain active
• Sensation of "social risk" is reduced • High sensitivity to negative feedback
• High activation in reward centers (Striatum) • Focuses on self-protection & boundaries
1. Oxytocin and the Amygdala's Shield
Establishing trust is, at its core, a form of social risk-taking—you are choosing to make yourself vulnerable to the actions of another person. To allow your brain to take this risk, the amygdala—your brain's emotional threat detector—must be temporarily quieted.
This gating process is governed by the hormone and neuropeptide oxytocin.
Neuroimaging studies show that when oxytocin is active in the brain, it dampens the activity of the amygdala and the midbrain, effectively lowering your sensitivity to social threat and negative feedback.
If you score high in the trust facet, your brain is highly receptive to oxytocin. It naturally silences the amygdala's alarm bells, reducing the cognitive and emotional friction of vulnerability and allowing you to let down your drawbridge with ease.
2. The Reward of Fairness
When you experience fair, cooperative, and trustworthy behavior, your brain's reward centers—including the ventral striatum, orbitofrontal cortex, and the ventromedial prefrontal cortex (vmPFC)—light up with a wave of dopamine.
Our brains are literally hardwired to find mutual trust rewarding, reinforcing cooperative behavior and helping us map out who is safe to align with in the future.
Mayer's Three Pillars: The Currency of Trust
How do we actually decide if someone is worthy of our drawbridge being lowered? In organizational psychology, researcher Roger Mayer developed a highly influential model that breaks trustworthiness down into three core pillars.
Understanding these three pillars can help you navigate your career and relationships with incredible clarity:
- 1. Competence (Ability): This is the belief in a person's skill, knowledge, and capability to deliver on their word. You trust your pilot to fly the plane because of their competence, not just their friendly smile.
- 2. Benevolence (Caring): This is the belief that the other person genuinely cares about your well-being, is well-intentioned, and wants to protect your interests without any selfish, underhanded motives.
- 3. Integrity (Principles): This is the belief that the person is honest, principled, and holds a strong moral compass that guides their choices consistently over time.
Depending on your Big Five personality traits, you likely prioritize these three currencies differently when building trust with colleagues or partners:
- If you are high in Conscientiousness, you typically lead with Competence. You build trust by watching others do what they said they would do, on time and with high quality.
- If you are high in Agreeableness, you lead with Benevolence. You need to feel that the other person genuinely cares about you as a human being before you feel safe collaborating.
The Trust Game: What Modern Economic Experiments Reveal
To measure this beautiful social instinct in action, social scientists frequently use a classic behavioral experiment called The Trust Game.
In this game, a "trustor" is given a sum of money and can choose to transfer any portion of it to a "trustee." The transferred amount is then multiplied (usually tripled) by the experimenters. The trustee then chooses how much of this expanded sum to return to the trustor.
The results of functional neuroimaging during these economic games have yielded incredible insights:
- Agreeable Faces Evoke Greater Trust: When trustees are represented by faces rated high in Agreeableness, trustors automatically transfer significantly higher amounts of money—proving that human warmth and a friendly demeanor are valued as highly reliable signals of cooperative safety.
- The Reward of Justice: If a trustee abuses that trust and returns nothing, and the trustor is given a chance to punish them (even at a personal cost), the trustor’s caudate nucleus—the brain's reward center—lights up with activity during the act of punishment. Our brains are wired to actively enforce social fairness, ensuring we protect the integrity of the collective drawbridge.
High versus Low Trust: Celebrating Your Style
Your placement on the trust spectrum is heritable, with genetics accounting for approximately 42% of the overall variance in Agreeableness, and is deeply linked to your long-term wellness. Let's look at how the different ends of the spectrum express themselves:
The Safe Harbor (High Trust)
If your score is high, you are a natural-born bridge builder. You default to assuming the best in people, easily form close emotional attachments, and radiate a comforting, supportive energy that encourages others to let down their guard.
- Your Superpowers: Outstanding relationship satisfaction, low daily social stress, and an incredible ability to foster psychological safety in families and work teams. You naturally de-escalate conflicts because you assume that any misunderstandings were not malicious.
- Your Challenges: You are highly vulnerable to the "blind-spot trap." Because you assume the best, you may overlook clear red flags of deception, find yourself taken advantage of by manipulative individuals, or struggle to establish firm boundaries when someone has consistently breached your trust.
The Wise Guardian (Low Trust)
If your score is on the lower side, you are a realistic, independent, and highly discerning protector of your energy. You do not hand out your trust like free candy; others must earn their way across your drawbridge through consistent, proven integrity.
- Your Superpowers: Exceptional critical thinking, strong personal boundaries, and outstanding risk management. You are highly resilient to manipulation, excel in competitive, high-stakes environments, and make incredibly prudent decisions because you do not let social pressure cloud your objective analysis.
- Your Challenges: You can easily slide into chronic cynicism, viewing others' innocent mistakes as selfish or devious. If your drawbridge is kept raised too tightly, you run the risk of isolating yourself, creating unnecessary friction in team settings, and missing out on the joy of collaborative cooperation.
Tending Your Drawbridge: Actionable daily Practices for Social Harmony
Your personality is a living, breathing system, and through the power of neuroplasticity, you have the ability to balance, direct, and nurture your social battery to optimize your well-being. Here are simple, evidence-based practices to manage your social drawbridge:
1. For High Scorers: Master the "Benevolence boundary"
If you are highly trusting, protect your warm heart from emotional depletion. Establish a "benevolence boundary" using Roger Mayer's trust model:
- Do not trust blindly. Before investing your energy, time, or resources, evaluate the other person across all three pillars: Are they competent (Ability)? Do they genuinely care about my interests (Benevolence)? Do they show consistent moral principles (Integrity)?
- If someone repeatedly fails to show benevolence or integrity, raise your drawbridge gracefully. Setting boundaries is not "unkind"—it is a vital act of self-care.
2. For Low Scorers: Practice "Assuming the Best" (Giving the Benefit of the Doubt)
If you score low in trust and want to reduce social friction, start with small, low-stakes cognitive experiments:
- The next time a friend is late, a colleague uses a sharp tone, or an email feels blunt, consciously pause and take three slow, deep breaths.
- Instead of assuming they are being devious, disrespectful, or uncaring, actively choose to "assume the best." Remind yourself: "Their lateness is likely due to their own stress or a hectic schedule, not a lack of respect for my time."
- Giving the benefit of the doubt calms your autonomic nervous system, lowers cortisol, and keeps your communication open and constructive.
3. Practice Active, Constructive Responding
One of the fastest, most effective ways to build deep trust in any relationship is through the way you celebrate others' victories.
The next time a loved one or colleague shares good news with you, don't respond with a passive nod or a critical warning.
Instead, show genuine excitement, ask details, and celebrate their success with them.
This positive, collaborative interaction triggers a powerful oxytocin and dopamine release in both of your brains, building an incredibly strong foundation of mutual trust.
4. Practice Nonjudgmental Mindful Presence
Mindfulness research shows that practicing nonjudgmental awareness—noticing your thoughts, emotions, and physical sensations without evaluating them as "good" or "bad"—directly calms your autonomic nervous system, lowers social anxiety, and boosts overall well-being. Spend 5 to 10 minutes daily sitting in quiet, anchoring your attention to your breath.
Embrace your unique style of navigation, celebrate your brain's beautiful capacity to find its own balance, and step forward into a life of authentic connection, physical vitality, and lasting joy!
